Aurora works with experts in various management areas to provide brokers with total and professional solutions for their clients’ insurance needs.
Risk Management: Consolidated Risk Management
No company is immune from risk, and without adequate risk management the consequences cannot be avoided. No amount of insurance will help a business get up and running within 24 hours unless it has made contingency plans. It’s about thinking through what can happen.
Risk management is about trying to foresee risks – what can go wrong in a particular scenario and what can be done to avoid it.
Claims Management: Proclaim Management Solutions
In the all important claims management area, Aurora utilises the services of claims management specialists, Proclaim Management Solutions. Proclaim provides expert claims management solutions to brokers and their clients. Their innovative business processes specialise in managing the total claims management system; using industry experts and new technologies to deliverer a unique support solution. Clients benefit from the cost and business efficiencies that Proclaim deliver, with early intervention and a superior level of service offered by dedicated claims specialists – most of whom are armed with law degrees or have extensive legal training as well as insurance sector experience
Claims Management: DCS Asia Pacific
DCS Asia Pacific provide Aurora and their clients with technical claims management services on complex and special lines risks. Using skilled and experienced staff DCS assist in minimising the financial impact of a claim on Aurora’s clients and underwriters. With over a decade’s experience in sophisticated claims management and offices in the UK, Asia and Australia DCS are the perfect partner for Altiora’s service driven approach and appreciation of the client’s business needs.
